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We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. If your refresh token has expired, you will need to re-authenticate your account to generate a new token.ZDNET's recommendations are based on many hours of testing, research, and comparison shopping.

Retake the action that resulted in the original errorĪccount syncing can be impacted by the expiry of your Google or Microsoft account's refresh token.

Select the option to login with your Google or Microsoft credentials accordingly.

Press Cmd + Shift + N on your keyboard or click the three stacked dots ⋮ in the upper-right of your Chrome browser window and select New Incognito window.Open an Incognito window in your browser.Step 5: Log back into LeverTRM via an Incognito window

To log out of a Google Chrome profile, click the profile's avatar in the upper-right corner of the browser window and select Sign out from the menu that appears. You should only be be logged in on your primary Google Chrome profile before proceeding to the next step. Step 4: Log out of any alternate Chrome profilesĮnsure that you are logged out of any alternate Google Chrome profiles. Chrome will automatically check for updates when you are on the 'About Chrome' page to apply any available updates from here, click Relaunch.If you wish to confirm that you are on the latest version of Chrome: If you do not see an Update Google Chrome button in the menu, it means you are already on the latest version.If there is a pending update, you will see an Update Google Chrome button at the top of the menu click this button to update to latest version of Chrome.Step 3: Ensure you are using an up-to-date version of Google Chrome In the modal that appears, set the time range to "All time" and ensure that all three boxes are checked.Click the three stacked dots ⋮ in the upper-right of your Chrome browser window.Step 2: Clear your browser cache and cookies See below for a video example of how to do this with a Google Suite integration. Re-authenticate the connection as prompted.Re-check each of the boxes under the 'Permissions' heading.Authenticate the disconnection as prompted you will then be directed back to Lever.Uncheck each of the boxes under the 'Permissions' heading (Contacts, Calendar, and Email).If you are encountering issues related to Lever's ability to sync with either your Google Suite or Microsoft Office account, follow the steps below to run a generic account reset. LeverTRM can sync with your Google Suite and Microsoft Office accounts to allow you to manage talent relationships across the products you already work out of.